CRM on the Mac
I’ve been testing a simple FileMaker contact solution but it’s too basic for most of my needs. I’m still largely dependent on Cobook and occasionally use Bento but that one has fallen out of favor too. Can anyone help me build a good one? I have the design all spec’ed out, all I need is a hacker.
The Mac is weak in database management, especially in CRM-type solutions. Managing contacts is an arduous task on the Mac, particularly now that everyone knows that social networking is absolutely essential to your success.
Why is maintaining a customer, or even a personal database, so difficult on the Mac? A large part of the blame lies with Apple itself. This innovative company provides a lackluster, but free, contact management tool, Address Book (now called Contacts), as part of all MacOS X operating systems.
Because Apple’s contacts manager is capable enough to keep most users happy, few developers have taken on the challenge of building a truly useful database manager for the Mac. Yet as most power users know, Contacts is one of the weakest elements of Apple’s ecosystem, one that leaves a lot to be desired.
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